Howdy, I'm Josh.
Adding a little joy and wonder into moments where we connect.
Adding a little joy and wonder into moments where we connect.
— Product Design & Growth Leadership —
Product Design & Growth Design
Marriott
Designing humanistic moments in difficult travel
When researching Marriott's customers on the mobile app, we found new designable opportunities beyond transactions.
Hospitality
UX/UI
Design Thinking
Marriott
Designing humanistic moments in difficult travel
When researching Marriott's customers on the mobile app, we found new designable opportunities beyond transactions.
Hospitality
UX/UI
Design Thinking
Marriott
Designing humanistic moments in difficult travel
When researching Marriott's customers on the mobile app, we found new designable opportunities beyond transactions.
Hospitality
UX/UI
Design Thinking
Scouting America
Designing delightful experiences in achievement tracking
I redesigned a scouting app with one thing in mind - the pure enjoyment of learning and accomplishing new things and sharing about it.
Gamification
UX/UI
Children
Scouting America
Designing delightful experiences in achievement tracking
I redesigned a scouting app with one thing in mind - the pure enjoyment of learning and accomplishing new things and sharing about it.
Gamification
UX/UI
Children
Scouting America
Designing delightful experiences in achievement tracking
I redesigned a scouting app with one thing in mind - the pure enjoyment of learning and accomplishing new things and sharing about it.
Gamification
UX/UI
Children
Semler Scientific
Designing a faster and more memorable learning experience
We reduced time to complete training by 47% and increased pass rates by 132% by implementing sensory and 3D experiences.
Healthcare LMS
Craft
3D & Animation
Semler Scientific
Designing a faster and more memorable learning experience
We reduced time to complete training by 47% and increased pass rates by 132% by implementing sensory and 3D experiences.
Healthcare LMS
Craft
3D & Animation
Semler Scientific
Designing a faster and more memorable learning experience
We reduced time to complete training by 47% and increased pass rates by 132% by implementing sensory and 3D experiences.
Healthcare LMS
Craft
3D & Animation
Nordstrom
Designing a smooth process for employees and customers
We dropped queue times in stores from 16 minutes to 6 minutes by redesigning the process, training, and POS interfaces.
Supply Chain
Craft
Omnichannel
Nordstrom
Designing a smooth process for employees and customers
We dropped queue times in stores from 16 minutes to 6 minutes by redesigning the process, training, and POS interfaces.
Supply Chain
Craft
Omnichannel
Nordstrom
Designing a smooth process for employees and customers
We dropped queue times in stores from 16 minutes to 6 minutes by redesigning the process, training, and POS interfaces.
Supply Chain
Craft
Omnichannel
Nordstrom Rack + Hautelook
Designing confident purchasing through peer validation
We reduced our ecommerce return rate by 6.3% by designing product reviews with the aim of building confident purchasing behavior.
Ecommerce
Craft
Research
Nordstrom Rack + Hautelook
Designing confident purchasing through peer validation
We reduced our ecommerce return rate by 6.3% by designing product reviews with the aim of building confident purchasing behavior.
Ecommerce
Craft
Research
Nordstrom Rack + Hautelook
Designing confident purchasing through peer validation
We reduced our ecommerce return rate by 6.3% by designing product reviews with the aim of building confident purchasing behavior.
Ecommerce
Craft
Research
Fashionphile
Facilitating executive planning with Design Thinking
We identified $30M in growth opportunities by getting hyperfocused and collaborating across the organization.
Vision Planning
Design Thinking
Roadmapping
Fashionphile
Facilitating executive planning with Design Thinking
We identified $30M in growth opportunities by getting hyperfocused and collaborating across the organization.
Vision Planning
Design Thinking
Roadmapping
Fashionphile
Facilitating executive planning with Design Thinking
We identified $30M in growth opportunities by getting hyperfocused and collaborating across the organization.
Vision Planning
Design Thinking
Roadmapping
Rite Aid
Product discovery through data and customer feedback
We improved SUPR-Q by 8.8% and unlocked $26M in EBITDA simply by listening to our customers with data we collected and maintained.
Research
Vision Planning
Roadmap
Rite Aid
Product discovery through data and customer feedback
We improved SUPR-Q by 8.8% and unlocked $26M in EBITDA simply by listening to our customers with data we collected and maintained.
Research
Vision Planning
Roadmap
Rite Aid
Product discovery through data and customer feedback
We improved SUPR-Q by 8.8% and unlocked $26M in EBITDA simply by listening to our customers with data we collected and maintained.
Research
Vision Planning
Roadmap
Misc
A hodge podge of different projects & curiousities
Misc
A hodge podge of different projects & curiousities
Misc
A hodge podge of different projects & curiousities
Amplify Talent × Create Wonder × Generate Velocity
Designing beyond transactions to create moments that resonate.
Designing beyond transactions to create moments that resonate.
Designing beyond transactions to create moments that resonate.
Finding stories in data to find opportunities others often miss.
Finding stories in data to find opportunities others often miss.
Finding stories in data to find opportunities others often miss.
Building resilient teams that stick together and push boundaries.
Building resilient teams that stick together and push boundaries.
Building resilient teams that stick together and push boundaries.
Focusing design & creative firepower where it matters most.
Focusing design & creative firepower where it matters most.
Focusing design & creative firepower where it matters most.
2025 Josh Lee
uramlee@gmail.com
2025 Josh Lee
uramlee@gmail.com
2025 Josh Lee
uramlee@gmail.com